The National Organization of Professional Organizers

Page 1
Statistic "The Quote"
Residential,
Business or
Both
Publication, Date
Year
Author
Americans are averaging only two to two and
a half weeks of vacation, while Europeans
take five.
Both
Just Enough by Laura Nash & Howard
Stevenson, Wiley, 2004
2004
80% of what we keep we never use
Both
Agency Sales Magazine, 4/1/03
2003
Barbara
Hemphill
More than one out of four Americans
remarked that they would like to be better
organized.
Both
2003
People who multitask are less efficient than
those who focus on one project at a time.
Time lost switching among tasks increases
with the complexity of the tasks.
Both
Star-Telegram.com 3/1/03
2003
The Centers for Disease Control and
Prevention state unequivocally that 80% of
our medical expenditures are now stress
related.
Both
Fast company magazine, 2/03, pg. 88
2003
Invariably, more than 90% declare an
overwhelming sense of "time-poverty"--part of
an epidemic of anxiety and pressure in our
society.
Both
Psychology Today, Nov/Dec93, Vol. 26 Issue 6
1993
Stephen
Rechtschaffen,
M.D.
23% of adults say they pay bills late (& thus
incur fees) because they lose them
Both
Harris Interactive
28% of message users say they feel more
pressure to respond quickly to messages than
they did 5 years ago
Both
Casio Phonemate Survey
47% of users now take their laptops on
vacation…and 27% check their email
Both
America Online
Email: More than 30% have checked email
while on vacation
Both
Casio Phonemate Survey
48% of American executives admit to having
a messy desk but claim to know where
everything is. In contrast, 12% say that
although their desk appears organized, they
have no idea where to find anything.
Business
FastCompany Magazine, 8/04, 9/04
2004
Page 2
Executives waste six weeks per year
searching for lost ducuments.
Business
FastCompany Magazine, 8/04
2004
85% of the information that businesses need
to operate does not fall into structured formats
of automated spreadsheets or databases.
Instead, it exists in a wide range of
unstructured content such as email, graphics
or video. With so much diverse information,
employees spend roughly 25% to 35% of their
time looking for the information they need to
do their jobs. This disadvantage is only likely
to increase since experts predict that over the
next three years businesses will create more
information than has been created in all of
history.
Business
Document Magazine, October 2003
2003
Of the total 8 hours wasted per week in paper
document management, we spend 1 hour
finding documents, 1 hour with difficulty in
sharing documents, 1 hour in
distribution/storage and .5 hours in arching
and retrieval
Business
Imagetag's website, 2003
2003
The average worker sends and receives over
190 messages each day
Business
Balance Magazine, Summer 2003
2003
Fifi Ball and
Sally Brickell
In 1982 there were about two dozen document
shredding companies compared to between
500 and 600 in 2002.
Business
St. Petersburg Times, 2/1/02
2002
UPS and GM have implemented clean desk
policies
Business
Wall Street Journal, 5/29/02
2002
68% of US executive polled from 1000 largest
companies said they are working more hours
today than five years ago. 27% report they log
significantly more hours
Business
Office Pro, 2/2001
2001
Page 3
An enterprise employing 1,000 knowledge
workers wastes $48,000 per week, or nearly
$2.5M per year, due to an inability to locate
and retrieve information
Business
IDC report, August, 2001
2001
Iogear did a study of 138 business people -
73% said their impressions of colleagues were
influenced by the way their desks are
organized. Nearly 70% believed that workers
with messy desks were perceived as less
career-driven than their fastidious
counterparts.
Business
Arizona Republic, 6/31/01
2001
The average office space per person dropped
from 410 sq. feet per employee in 1997 to 355
square feet in 2001. That includes common
spaces like lobbies, kitchens, copy room and
reception areas as well as workers squeezed
into tiny cubicles of 40 square feet and less.
Business
International Facility Management Association
2001
Tucson medical center used a product called
KwikTag. Culled through 262 linear feet of
filing space and transferred to electronic files
reducing it to 40 linear feet. Took 8 months to
scan the 800,000 documents
Business
Smartbusinessmag.com, 7/2001
2001
Workers productivity decreases by 20% to
40% every time they multitask or "task
switching"
Business
University of Michigan, 2001
2001
Only 56% of executives say the amount of
paperwork in their office has decreased due to
technological advances. 44% believe paper
flow has either increased or staying the same
Business
Office Pro, 7/1999
1999
Between 1969 and 1987, American workers
added 163 hours, or an extra month to their
working year
Business
Harvard Economist, 1996
1996
Julie Schor
Page 4
The document for a Boeing 747 weighs more
than the plane itself
Business
Office Systems magazine, March 1995
1995
Jay Davidson
It costs $120 in labor to track down a
misplaced document or $250 in labor to
recreate it
Business
North Carolina's Brunswick Beacon, 10/1994
1994
“Unfortunately, people often don’t realize how
fiscally-damaging disorganization can be,”
said Sharon Mann, an organizational expert at
Esselte. “A cluttered workplace is not only
aesthetically unappealing – it also is an
element that usurps company time and
money. On any given day, American workers
spend nine million hours collectively searching
for misplaced information According to a
recent Esselte study, which in turn costs
companies billions of dollars each year.”
Business
100,000 The number of deaths each year
caused by information errors or a lack of data.
Business
The Institute of Medicine
2/3rds of business managers surveyed
reported tension with colleagues, loss of job
satisfaction and strained personal
relationships as a result of information
overload
Business
Data Smog, Pg. 31
David Shenk
400 Number of hours per year the average
employee spends searching for paper
documents.
Business
Datapro/Gartner Group
95% Percentage of information that is on
paper. It is estimated that the average worker
prints out 45 sheets of paper per day.
Business
IDC
Page 5
A weekly edition of the New York Times
contains more information than the average
person was likely to come across in a lifetime
during the 17th Century England
Business
Information Anxiety
Saul Wurman
Disorganization costs businesses valuable
time and money. According to a recent study,
the average U.S. executive wastes six weeks
annually searching for important documents
lost in clutter According to a recent Esselte
study. In fact, for an employee who earns
$60,000, that time lost costs the company a
staggering $6,290.
Business
Wall Street Journal
Everybody needs creative time. It takes a
person 20-30 minutes to transition into deep,
critical and creative thought. The average
American worker is interrupted 8 times an
hour. Not only do they struggle to get into their
creative zone, they lose productivity because
they are repeating steps to retraced where
they left off
Business
Jim Miller, GM, Extended Workplace Solutions
for U.S. West
Jim Miller
Input Management Industry Statistics
An average organization:
Makes 19 copies of each document.
Spends $20 in labor to file each document.
Spends $120 in labor searching for each
misfiled document.
Loses one out of every 20 documents.
Spends 25 hours recreating each lost
document.
Business
PricewaterhouseCoopers
It costs about $25,000 to fill a four drawer
filing cabinet and over $2,100 a year to
maintain it
Business
Gartner Group, Coopers & Lybrand, Ernst &
Young
Page 6
On average, we experience one interruption
every 8 minutes or approximately 6-7 per
hour. In an 8-hour day, that totals around 50-
60 interruptions in the day. The average
interruption takes approximately 5 minutes.
(Some may take several hours or days; others
may only take a few seconds.) If you are
receiving 50 interruptions in the day and each
takes 5 minutes, that totals 250 minutes, or
just over 4 hours out of 8, or about 50% of the
workday.
Business
Dr. Donald E.
Wetmore-
Professional
Speaker
Sales reps surveyed were most productive
when they assigned themselves only three
tasks per day. It gave them a greater sense of
accomplishment when they were able to cross
off those tasks.
Business
Accountemps
The average employee today has about 37
hours of unfinished work on his or her desk at
any one time
Business
Marlene Caroselli, Empower Yourself
Marlene
Caroselli
The average U.S. executive wastes six weeks
per year searching for missing information in
messy desks and files. (That translates into
one hour per day.)
Business
The Wall Street Journal
The cost of a minute. If you earn
$50,000/year, it's about fifty cents. Waiting ten
minutes for someone costs $5.00. If ten
people at a meeting are waiting ten minutes
for someone, that's $50.
Business
Harold Taylor
Harold Taylor
The information supply available to use
doubles every 5 years
Business
Information Anxiety
Saul Wurman
When making small changes, don't overlook
the multiplication factor… 5 minutes shaved
off weekly meetings of 10 people earning $30
per hour would amount to a savings of
$6,2590/year
Business
Harold Taylor
Harold Taylor
Page 7
26% or one in four American households pays
bills online each month. Adoption of internet
bill payments rose 26% in 2003 and 19% the
year before.
Residential
Document Magazine, 8/2004
2004
More than 90 percent of Americans are
planning on organizing some part of their life
in 2004. Some survey results:
- 81 percent of participants plan to spring
clean this year.
- 74 percent of participants spring clean
because they are tired of clutter.
- 39 percent of participants plan to organize
their closet first.
- 62.8 percent plan to get rid of their outdated
wardrobe next.
- 58 percent of participants said photos of their
children are the one thing that they would
never get rid of.
Residential
Chicago Tribune, 4/13/04
2004
Byline: Redeye
We wear 20 per cent of the clothes we own 80
per cent of the time. The rest hangs there, just
in case.
Residential
Calgary Herald (Alberta, Canada), 1/18/04
2004
Karen Gram
50 percent of homeowners rate the garage as
the most disorganized place in the house and
a place the entire family uses regularly.
Residential
2003
Page 8
Leist cited a study completed in April 2003 by
Harris Interactive that showed that out of 1011
individuals questioned, 38% indicated that the
garage was the messiest room in their home.
Residential
EliminateChaos.com, 2003
2003
Leist
IKEA did a survey of customers in which 31%
reported they were more satisfied after
clearing out their closets than they were after
sex.
Residential
New York Times, 3/01
2001
Email is increasing print volumes by 40%
Both
Document Magazine, 2/05
2005
75% of respondents from a survey
commissioned by Pitney Bowes preferred
regular mail for receiving new-product
announcements from the companies with
which they already do business. 70%
preferred regular mail for unsolicited
information on products and services from
other companies.
Both
Pitney Bowes Survey, 6/7/04
2004
Tim Bates
A national poll found that 96% of employees
want more flexibility and control over their
time and that 73% are willing to curtail their
careers in favor of more family time
Both
Fast Company magazine, January 2004
2004
According to a study conducted by a Boston
marketing firm, the average American burns
55 minutes a day - roughly 12 weeks a year -
looking for things they know they own but can't
find.
Both
Newsweek, 6/7/04
2004
Did you know...80 per cent of what we file
never gets looked at again!"
Both
The Leader-Post (Regina, Saskatchewan)
3/13/04
2004
Irene Seiberling
Americans waste more than nine million hours
each day looking for lost and misplaced
articles.
Both
Ottawa Citizen, 1/04/03
2003
Shelley Page
Page 9
According to a press release from January
2000, booksinprint.com 2000 includes 3.2
million titles - about 26 TB total. This figure is
supported by online booksellers such as
Amazon.com and Barnes&Noble.com who
claim to offer access to 3 to 4 million titles.
Both
U.S. Industry and Trade Outlook, 2002
2002
The process of switching back immediately to
a task you've performed takes longer than
switching back after a bit more time has
passed. The brain has to overcome
'inhibitions' it imposed on itself to stop doing
the task in the first place.
Both
National Institute of Mental Health in Fall 2002
2002
If all of the writing paper and newsprint
produced each year were used to store printed
information, this would be equivalent to about
980,000 terabytes worldwide.
Both
U.S. Industry and Trade Outlook, 2001
2001
Globally, paper and paperboard production
capacity is forecast to grow from 333.6 million
metric tons in 1998 to 348.1 million metric
tons in 2001, an increase of 14.5 million
metric tons (about 4%) over those three years.
Both
U.S. Industry and Trade Outlook, 2000
2000
Page 10
In 2000 the World Wide Web consisted of
about 21 terabytes of static HTML pages, and
is growing at a rate of 100% per year. Many
Web pages are generated on-the-fly from data
in databases, so the total size of the "deep
Web" is considerably larger.
Although the social impact of the Web has
been phenomenal, about 500 times as much
email is being produced per year as the stock
of Web pages. It appears that about 610
billion emails are sent per year, compared to
2.1 billion static Web pages. Even the yearly
flow of Usenet news is more than 3 times the
stock of Web pages. As Odlyzko (2000) puts
it, "communication, not content, is the killer
app."
Both
2000
The number of titles within most print media
forms have increased each year worldwide -
between 2 and 10%. Within the US, the
number of book titles increased every year
until 1996, when there was a 5% downturn.
Both
U.S. Industry and Trade Outlook, 2000
2000
The US produces about 30% of the world's
paper and paperboard output (Source: US
Industry & Trade Outlook 2000). In 1999, the
US produced 23.8 million metric tons of
printing and writing paper and 6.4 million
metric tons of newsprint. In bytes, this
translates to 142,800 TB for printing and
writing paper and 76,800 TB for newsprint.
Both
U.S. Industry and Trade Outlook, 2000
2000
According to the American Forest and Paper
Association, US capacity to produce paper will
increase by an average of only 0.7% annually
over the next three years (2000-2002).
Both
1999
Page 11
It often takes 50% or more of the total effort to
squeeze out the last 10% or so of quality or
whatever it is perfectionists want out of a
situation. Not a good investment of time
Both
Jeff Olson, "The Agile Manager's Guide to
Getting Organized", 1997
1997
Jeff Olson
Paper use is growing six to eight percent each
year. The number of pages printed between
1995 and 2005 will more than double.
Both
Xplor International
1995
Stress management programs, products, and
services totaled $9.4 billion in 1995, with an
estimated 22 percent annual growth.
Both
Research Alert
1995
3 in 10 users feel anxious that an important
message may be waiting for them when they
can't check messages
Both
Casio Phonemate Survey
37% of message users sometimes prefer
leaving a message to speaking to the person
they are calling directly
Both
Casio Phonemate Survey
40% of people if had more time would spend it
with family
Both
Day Runner Survey
42% of adults report that too often they feel
that 'life is a treadmill and I can't get off'
Both
Franklin Covey
59% of all Americans say they are too busy
Both
Wall Street Journal
60% of Americans feel they do not have
enough time to get everything done.
Both
Vital Stats
65% of people described themselves as 'very'
or 'insanely' busy
Both
Day Runner Survey
80% of papers that are filed are never
referenced again. Rent of the space the file
cabinets occupy, the filed cabinets
themselves, and filing supplies all cost money.
Both
SBA
A planned call takes 7 minutes, unplanned
takes 12 minutes
Both
Americans waste 9,000,000 hours per day
searching for misplaced items.
Both
MyOrganizedLife.com
Page 12
Asked subjects to listen to sentences while
comparing two rotating objects. Even though
these activities engage two different parts of
the brain, the resources available for
processing visual input dropped 29% if the
subject was trying to listen at the same time.
The brain activation for listening dropped 53%
if the person was trying to process visual input
at the same time.
Both
Marcel Just, Carnegie Mellon University study
Be specific about what you want…write it
down.
Both
Steven Young, Time Management consultant
Steven Young,
Time
Management
consultant
Constant barrage of short, dumb messages
has left people starving for real context and
meaning.
Both
Ken Christian, psychologist
Ken Christian,
psychologist
Four in 10 message users check their work
messages when they're not working
Both
Casio Phonemate Survey
If you make dozens of call each day and save
5 minutes on each call, you have just
redeemed a full hour to use on something else
Both
Harold Taylor
Harold Taylor
Managing two mental tasks at once reduces
the brainpower available for either task
Both
Journal NeuroImage
Outlines what we pay attention to into six
types: Attraction : victory , supermodel;
Oversion: car wrecks, homicides; Captive:
movies, bad weather; Voluntary: hobbies, print
advertising; Front-of-mind: a discussion, task
at hand; Back-of-mind: to-do list, commuting
Both
"The Attention Economy"
PLANNING: Pre Determine, Long range,
Action, Now
Both
Harold Taylor
Harold Taylor
Page 13
Spam accounts for 20% of all email traffic.
The unwanted messages create integrity
issues for IT staff, reduce business
productivity and threaten network integrity
Both
The National Office for Information Economy
(NOIE)
The damage caused to your time
management by any given interruption is
always twice as long as the actual duration of
the interruption itself
Both
Ted Johns, Perfect Time Management
Ted Johns
The world's total production of information
amounts to about 250 megabytes for each
man, woman, and child on earth.
Both
Tips for a productive meeting: Make sure
everyone prepares in advance; Encourage
constructive criticism only; Enlist the
participation of the quieter members; Time
each item and stick to the schedule as closely
as possible; Inject team spirit, not
competitiveness; Never allow people to
wander off topic; Give everyone a summary of
the action they have to take as a results of the
meeting; Schedule the next meeting while
everyone is there; Generally speaking, the
longer the meeting, the less effective. Keep
participants between 4-7 for effective decision
making
Both
Harold Taylor
Harold Taylor
…an estimated 45 sheets of paper for every
worker. 95% of all information is on paper.
Business
Document Magazine, 2/04
2004
A study by the American Marketing
Association finds 79% of 1300 hiring
managers and executive recruiters nationwide
believe that “applicants who belong to
professional organizations are higher quality
candidates. Those who belong to such groups
tend to have more experience and higher
education.
Business
Atlanta Journal Constitution: Sunday Jobs
Section, 11/21/04
2004
Page 14
According to a survey carried out by
International Communications Research in
Pennsylvania, organizations lose 8 weeks per
year of employee time due to poor
communication, which can, and does, lead to
conflict.
Business
Peggy L. McNamara's Monthly Newsletter, 8/04
2004
By 2006 80% of enterprises will have
implemented an email response management
system.
Business
Document Magazine, 8/2004
2004
Corporations in America spend 3% of their
annual revenue on office printing.
Organizations must therefore work for the first
eight days of every year to pay for this
expense
Business
Document Magazine, 2/04
2004
In addition, last month's eTips reader poll
indicates that increasing results with fewer
resources is one of the most critical
challenges you are facing in 2004.
Business
1/19/04 etips
2004
Qualify, Commitment is key, round up
resources
Business
1/19/04 etips
2004
Technologies that changed the business
world:"
1939 ATM
1950 Credit card
1952 Barcode
1978 The spreadsheet program
Business
Document Magazine, 8/2004
2004
These reports simply validate what
salespeople around the world are already
experiencing.
Business
1/19/04 etips
2004
Page 15
r
A proposed labor agreement between Chrysle
and the UAW levies stricter penalties on
employees who are excessively absent,
according to Automotive News. Both the
unions and Chrysler seem happy about the
provisions, which are aimed at getting
absenteeism closer to Japan's 2 to 4 percent
rate of sudden no-shows. Absenteeism is
often defined as last-minute illnesses and
other absences, as opposed to normal
vacation days or planned leave such as for
pregnancies. The rate of unscheduled
absenteeism fell to an all-time low of 1.9
percent last year, according to CCH.
Absenteeism costs employers about $645 per
employee annually.
Business
Workforce.com 10/28/03
2003
According to the 2003 Sales Effectiveness
Study, over 60% of sales organizations are
being pushed to increase results with reduced
budgets and fewer salespeople compared to
last year.
Business
Miller Heiman
2003
the average executive wastes 150 hours each
year looking for lost or misplaced documents.
Business
Ottawa Citizen, 1/04/03
2003
Shelley Page
$2.8 billion in archiving solutions will be
bought this year; by 2003 that number will
soar to $6.5 billion
Business
Smartbusinessmag.com, 7/2001
2001
A company uses 8.8 million more sheets of
paper for every $100 million its sales increase
Business
Smartbusinessmag.com, 7/2001
2001
Data storage grows 80% annually
Business
Smartbusinessmag.com, 7/2001
2001
Hard copy output costs from 1% to 3% of a
company's total revenue
Business
Smartbusinessmag.com, 7/2001
2001
Page 16
Hard copy output costs from 1% to 3% of a
company's total revenue. That means a $1
billion company spends $10 to $30 million a
year on printing.
Business
Smartbusinessmag.com, 7/2001
2001
It's 10%-15% easier to access a digital archive
than a paper one
Business
Smartbusinessmag.com, 7/2001
2001
Kemal Carr, Sr.
Analyst
Printing related help desk calls make up 10 to
50% of the user traffic that crosses IT
manager's desk
Business
Smartbusinessmag.com, 7/2001
2001
The average executive spends 108 minutes
daily reading and sending email messages
Business
Denver Biz Journal, 1/01
2001
U.S. employees waste more than two hours a
week finding, sharing and storing documents
Business
Smartbusinessmag.com, 7/2001
2001
Executives waste 7.8 hours each week in
meetings
Business
Office Pro, Nov/Dec/2000
2000
Office paper consumption:US 1995: 24.4
million tons; 2000: 27.3 million tons; A
12% increase, while PC use at work increased
5% ; Increase attributed to print out emails
and attachments
Business
Time Magazine, 12/16 issue
2000
According to a study done by Xerox, there will
be 50% more paper in offices in 2005 than
there was in 1995
Business
Office Systems, 2/99 issue
1999
Average number of messages received in a
day by the typical U.S. office worker: Phone
Calls 52; Email 36; Voicemail 23; Postal Mail
18; Interoffice mail 18; Fax 14; Post It 13;
Pager 8; Cell Phone 4; Express mail 3
Business
American Demographics, 9/99
1999
Nearly 75% of executives believe email will
be the leading form of business
communication for employees
Business
Office Pro, 9/99
1999
Page 17
The number of daily messages an American
worker sends and receives in one workday is
201 (an average of 52 calls and 36 emails
help to make up that number - and that was 5
years ago!) Also from that report, 45% of US
workers say they are interrupted at least once
every 10 minutes, or six times an hour.
Business
Arizona Republic, 10/3/99
1999
Job stress is estimated to cost U.S. industry
between $200 and $300 BILLION annually
Business
Data communications, 2/98
1998
75-90% of all visits to physicians are stress
related
Business
NMHA, 1997
1997
Sales reps spend their time in 5 different
areas: Administration 15%; Travel 18%;
Service Calls 11%; Phone Calls 11%; Face to
face selling 31%
Business
Independent survey, 1996
1996
Almost everyone feels his or her office could
be better organized, paperwork better
managed and processes more efficient and
streamlined. But few are cognizant of the
specific costs of disorganization. Consider that
the Wall Street Journal reports the average
US executive loses 6 weeks per year
retrieving misplaced information from messy
desks and files. The cost in salary and lost
productivity is enormous
Business
NAPO news, 1995
1995
Are 18,000 sheets enough? Your four-drawer
file cabinet, when full, holds 18,000 pages
Business
Office Systems magazine, March 1995
1995
Jay Davidson
Paper consumption, per person, is twice as
high in the US as in Britain or Japan, 9 times
more than Russia and 23 times more than
China. Consider these facts:
Business
Office Systems magazine, March 1995
1995
Jay Davidson
45 new sheets of paper are generated each
day for each office
Business
North Carolina's Brunswick Beacon, 10/1994
1994
Page 18
Almost 2 trillion pieces of paper are generated
yearly in American offices
Business
North Carolina's Brunswick Beacon, 10/1994
1994
Record keeping constitutes more than 90% of
all office activity
Business
North Carolina's Brunswick Beacon, 10/1994
1994
#1 complaint…The Office is too cold
Business
International Facility Management Association
$13 billion Amount U.S. companies spent on
imaging and document management in 2003.
The outsourcing of imaging and document
management is due to grow at a compound
annual growth rate of 20% through 2007.
Business
IDC
$360 billion Amount U.S. businesses spend
annually turning information from the
documents they receive every day into
something they can use to run their
businesses.
Business
Gartner Group
$6 to $12 million...15% to30% The typical
enterprise with 1,000 knowledge workers
wastes $6 million to $12 million per year
"searching for nonexistent information, failing
to find existing information, or recreating
information that can't be found." In addition, it
is estimated that knowledge workers spend
15% to 30% of their work time looking for
information
Business
IDC
$8 Average cost to process an invoice. As
much as 70% of all invoice processing costs
are wrapped up in document handling and
data entry process.
Business
International Accounts Payables Professionals
Page 19
…typical knowledge worker spends about 2.5
hours per day or roughly 30% of the workday
searching for information. This
number…needs to be adjusted to reflect the
circumstances of each specific
enterprise…the number represents a general
average of time spent searching based on the
ubiquity of intranets within organizations.
Business
IDC White paper "The High Cost of Not Finding
Information" 8/2001
22% Percentage of organizations that view a
digital mailroom as critically important to the
success of their organization.
Business
Byline Research
25% Percentage of enterprise paper
documents that are misplaced and will never
be located.
Business
Datapro/Gartner Group
30-40% of malpractice claims are a result of
failure to meet legal and jurisdictional due
dates
Business
The Organized Executive
Stephanie
Winston
50% Percentage of time professionals spend
locating pertinent information.
Business
PricewaterhouseCoopers
70% of white collar time is spent processing
paperwork
Business
EDPP
71% of white collar workers feel stressed by
the amount of information they must process
and act on while doing business. 60% feel
overwhelmed.
Business
Institute of the Future, Menlo Park, CA
80% Percentage of data within an enterprise
that is unstructured information. This type of
information is growing at 200% per year.
Business
Yankee Group
Page 20
85% of all company's knowledge assets aren't
in the relational database that runs major
enterprise applications
Business
Forrester Research, IBM and Merrill Lynch
86% Percentage of invoices that are still
printed on paper.
Business
Gartner Group
96% of businesspeople are frustrated by their
companies' information management
Business
Harte-Hanks 12/2001 survey
96% of respondents say 51-100% of their
business is conducted using some form of
paper
Business
TechRepublic Survey as cited on Imagetag's
website
A 2003 University of South Alabama study on
the cost effectiveness of time management
for low- and mid-level managers in a
corporate setting showed an 18%
improvement in productivity following formal
time management training.
Business
A sales rep who adds one sales call per day
will make an additional 250 sales calls per
year
Business
Stephanie Denton
About 25% of workers save things in piles
instead of files
Business
Taylor Nelson Sofres Intersearch
Almost 80% of today's information is still
paper based. US and Canadian businesses
generate over 1 trillion new pieces of paper
each year
Business
Gartner Group, Coopers & Lybrand, Ernst &
Young
Page 21
p
American office workers ages 18 and older
were polled on their modus operandi for
organizing a desktop full of reports, memos,
‘to do’ lists and endless paperwork. The
survey shows that the organizational
technique you employ reveals more than your
desk cleanliness – it also reveals intimate
details regarding your character. So, “Pilers,”
“Filers” and “Tossers” – what does your
organizational style say about you?
POPULAR PILERS (48 percent)
“Pilers” are commonplace in offices,
encompassing nearly half of the workforce.
Apparently, the office isn’t the only place they
let clutter accumulate, as 59 percent describe
their house as ‘somewhat messy.’ They are
‘workaholics’ and ‘sophisticated,’ but loosen u
by watching their favorite sport, baseball.
Besides enjoying the company of man’s best
friend, “Pilers” relax in natural surroundings,
such as parks. They are intellectuals, holding
the most master’s and doctorate degrees.
FAITHFUL FILERS (38 percent)
Unsurprisingly, enigmatic “Filers” allow their
organizational habits to extend past the office, w
Business
American workers receive a staggering 68 e-
mails each day.
Business
Americans are working 164 more hours per
year than 20 years ago
Business
The Overworked American
Average number of pages printed daily per
web user? 28
Business
Gartner Group and HP
Page 22
Between 2/3 and 3/4 of documents destined
for e-business systems originates on paper.
The challenge…is how to transform
paper…into e-business content swiftly and
accurately
Business
E-business in Financial Services, Document
Capture Strategies
Current paper-to-digital solutions capture less
than 1% of the paper heading for the file
cabinet. Conventional methods are too costly,
complex and change intensive for broad
adoption
Business
ImageTag
Every year companies suffer significant
productivity losses because of "spam", which
makes up about 35% of total email volume
Business
Brightmail INC., a San Francisco based supplier
of anti-spam services
Fax traffic continues to grow at 5% per year
Business
Imagetag's website
For the past 10 years we have studied the
behavior of busy managers in nearly a dozen
large companies. Our findings on managerial
behavior should frighten you: Fully 90% of
managers squander their time in all sorts of
ineffective activities. In other words, a mere
10% of managers spend their time in a
committed, purposeful, and reflective manner"
Business
Dr. Heike Bruch, Professor of Leadership at
University of St. Gallen and Dr. Sumantra
Ghoshal, Professor of Ostrategy and
International Management at London Business
School
Heavy information overload: the world's total
yearly production of print, film, optical, and
magnetic content would require roughly 1.5
billion gigabytes of storage. This is the
equivalent of 250 megabytes per person for
each man, woman, and child on earth.
Business
I read someplace that if you read all the
catalogs you received, it would take 3.5
years", said Richard Goldsmith, who recalls
requesting only one catalog ever, from the
Vermont Country Store. "We've saved 3.5
years by tossing them into a box".
Business
San Antonio Express News
Christopher
Anderson
Page 23
Irked by the weaves of catalogs clogging their
mailbox and cluttering their room, Richard and
Toni Goldsmith decided to take up a little
home project last year. Trying to get some
perspective on the daily deluge of direct mail,
the two saved and sorted every catalog their
received in 2000. Just after New Year's day
the retrieved 12 boxes from the garage and
started counting.
Business
San Antonio Express News